Shipping Policy

All orders within Australia are sent using Australia Post parcel service with tracking.

  • up to 500g - $8.95 Standard/$11.95 Express

  • 500g-1kg - $12.20 Standard/$15.70 Express

  • 1k-3kg - $15.35 Standard/$19.35 Express

  • 3kg-5kg - $18.50 Standard/$25.20 Express

*Current postage rates as per Australia Post website. Note: these prices do not include postage supplies.

Pick Up Service

Orders can be picked up in store during store hours of 9:00am-5:00pm Monday to Friday and 9:00am-4:00pm Saturday. You can also select this under the shipping option at the checkout. You will receive a confirmation email that your order has been picked and is ready for collection. If you haven't received a confirmation, please call the store on (07) 3800 6276 prior to collection. The store is located at Unit 3/98 Anzac Avenue, Hillcrest just down from the Greenbank RSL and Motorama.

Return & Exchange Policy

All items are new in stock unless otherwise specified (e.g. display stock). Refunds will only be offered on items that have a genuine manufacturer fault or incorrect packaging (item is different or incorrect to what is stated on the printed packaging i.e. colour). Refunds will not be offered on 'change of mind' situations however a store credit will be offered in lieu of a refund. Online orders are packed securely to ensure safe delivery of items. Items damaged in transit are not the responsibility of Mixed Gypsy Arts & Crafts.